Service Centre Opening Times

Mon-Fri 8:30am to 5:30pm

Saturday 8:30am to 12:30pm

Ford Main Dealer Service

with FREE Roadside Assistance for Life*

We Only Use
Genuine Ford Parts

Book Your Service Online
In Line With Manufacturers Schedule
Collect At A Convenient Time
Lowest Price Guarantee

Ford Main Dealer Expertise

When having your Ford vehicle services at Jennings Motor Group, you are safe in the knowledge that all work carried out is by Ford Trained Technicians using the latest Ford approved diagnostic equipment and your service book gets a main dealer stamp when the work is completed.

Add An MOT For Only £30

When you book your Ford vehicle for a service, Jennings Motor Group will check if your MOT is due. This can simply be added to your service for only £30 whatever the model.

Parts And Labour Guaranteed

All service work and parts fitted by our Ford Trained technicians is guaranteed for 12 months – for further information speak to any member of our service team.

Ford Motorcraft 4+ Servicing From Just £125

Available on all four year old plus Ford Cars, Ford Motorcraft 4+ Servicing offers main dealer servicing carried out by highly trained technicans, plus superb benefits. Every Ford Motorcraft 4+ Service comes with Ford Breakdown Assist.* For further details please speak to a member of our servicing team on 0845 002 0638.

Ford Warranty Protected

All work carried out on your Ford vehicle will not affect the validity of your Ford Warranty. Jennings Motor Group use Genuine Ford Parts when any require replacing ensuring that like for like are used and your warranty is not invalid.


Service Options Available

Jennings Motor Group offer various service options in line with the servicing requirements of your Ford vehicle. If you have any questions about which service your vehicle is due please do not hesitate to contact a member of our service team on 0845 002 0608.

Interim Service

Usually the 1st, 3rd, 5th etc service that a vehicle undertakes, the interim service is carried out in line with your Ford vehicles service schedule.

Full Service

Alternating between interim services, a full service is usually the 2nd, 4th, 6th etc service that your Ford vehicle undertakes. A member of our servicing team will happily explain what type of service is best for your vehicle.


Online Service Booking Options Available

Jennings Motor Group offer online service booking’s using this form here but this can also be done via the Ford.co.uk website here at Jennings for Ford approved servicing we always use "Ford-trained technicians, Ford original parts, and Ford Dealer quality control ensure your Ford service/MOT achieves the best possible results."


Customer Testimonials

MS

Great!

great friendly service, made me feel welcome and confident with my purchase


Gary Horn

Audi A3 purchase

To Dave and Rebecca , thank you so much for your personal attention whilst in the process of buying the Audi A3 in your showroom .There was no pressure sale , just an informative chat regarding the car and a simple invite to test drive.This approach sold the car to me before even driving it as there friendly and professional manor was a joy to experience. To anyone thinking of buying a car from there showroom in Washington , don't worry ,you don't get hard sale tactic or pressure.Well done guys , a sale well sold .. Gary Horn


Mr Appleyard

Excellent customer service

Very friendly and helpful staff. I found they will try and do what they can to help the customer no matter how big or small the issue is to make a sale.


Ms Manwaring

Buying from Jennings Ford Direct

I had never bought a used car online before and was quite nervous about the process. But I needn't have worried, I received excellent, helpful, friendly service from Mal Singh from the start. He was so patient with my numerous questions and changes of mind. I'm also grateful to Dave Nicholson who dealt with the final details and ensured that my Ford Fiesta 1.0 Titanium ecoboost arrived in perfect, 'like new' condition. I couldn't be more delighted with it. I really liked the wide range of choice buying a car this way gave me, together with the peace of mind provided by the warranty, breakdown cover and RAC inspection. I'd definitely buy a car this way again and would recommend Jennings Ford Motor Group ( Jennings Ford Direct) to anyone.


Sandra Dent

My New Ka

First time I have bought a car from Jennings Stockton. I found the sales staff were friendly, helpful and not pushy. I was quoted a good price both for my part ex and for the new car without having to haggle for hours, and there was no pressure to buy Insurance, optional extras or a more expensive model. The whole purchase process was clearly explained. The car was ready when promised and the salesman checked everything over with me before handing me the keys. Based on this experience, I will return to Jennings, Stockton if I decide on another Ford for my next car.


Ford Assistance Explained

Valid until your next scheduled service, Ford Assistance covers your vehicle at the roadside or at home if you unfortunately breakdown. In an emergency, Ford Assist includes the following.

  • Assistance – Roadside Emergency Breakdown Assistance
  • Assistance at home – Home based Emergency Breakdown Assistance
  • Vehicle Recovery – Your vehicle will be transported to the nearest Ford Authorised Repairer if your vehicle can’t be repaired at the roadside
  • European Breakdown Assistance – Emergency assistance in Europe

Home Collection available upon request

  • Collect at set time between 8.00am and 10.00am
  • Serviced in accordance to customer/manufacturer requirements
  • Car returned with book stamped at set time between 16.00pm and 18.00pm.

*Terms & Conditions £125 Ford Motorcraft 4 year+ Servicing on Ford cars 4 years and older. Ford Breakdown Assistance is only available with a Ford Motorcraft 4 year+ service and applies to Ford retail customers owning a Ford car or commercial vehicle regardless of age or mileage and is valid for 12 months from date of service or until the next service is due, whichever comes sooner. At participating Ford Dealers, see Ford.co.uk for full terms and conditions or ask inside for details. Cannot be taken in conjunction with any other promotion.

Ford Dealer Motorcraft 4+ Maximum price servicing , MOT, tyres and repairs are available at participating Ford Dealers for Ford passenger cars and commercial vehicles over 4 years old (from date of registration) with up to and including 2.5 engines and are applicable to retail customers only. Published prices include parts, labour and VAT. RS models and LPG derivatives are excluded. The prices indicated are the maximum selling prices that you will be charged and each participating Dealer is free to offer prices lower than those advertised.