Communication is key to success for region’s motor group
Posted on 13 May 2010
The internet proved to be an essential tool for Jennings Motor Group when the company was looking to invest in a new induction system for new recruits.
A new web-based system, which has been launched across the group’s Ford, Mazda and SEAT dealerships throughout the region, is proving to be a huge success and generated positive feedback from both existing staff and new employees alike.
The new system, which covers three modules, not only allows new additions to log onto a highly informative induction programme, but it also enables them to do so in the comfort of their own office surroundings and at a pace to suit the individual.
The first module covers company history and includes an overview of the dealerships the Group operates across the region, company structure including all departments, directors, senior management and also includes a personal message from the group’s managing director, Nas Khan, via a dvd link.
The second module covers all the terms and conditions of employment and the final section, company policies and procedures.
Nas Khan, managing director of Jennings Motor Group, said; “Prior to the new system being set up, it was company policy to hold induction courses for new recruits on a monthly basis at the group’s training office in Middlesbrough, which despite being highly successful, resulted in a number of staff members not receiving an induction within the first few days of employment.
“Communication is key in any business, and as a result of advances in today’s technology, we have been able to further improve our induction procedure and communicate in an effective and informative way to those new members of staff on the same day of employment, via the new high-tech web-based system.”
In addition to the web-based induction system, new members of staff also receive a basic induction from their departmental manager, which includes the team they will be working with and basic but important day-to-day procedures within the dealership they will be working.
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