Published: 03 Apr 2018
Ian scoops first place in Ford Excellence Masters programme
A member of staff at Jennings Ford Transit Centre, part of Jennings Motor Group, is jetting off on holiday as a reward for beating tough competition from dealers nationwide, and scooping the top spot in Ford Motor Company’s ‘Excellence Masters’ programme.
Ian Torbet, from County Durham, works as a senior sales/commercial deputy business manager at Jennings Ford Transit Centre on Cargo Fleet Lane in Middlesbrough.
Delivering outstanding customer service, achieving retail sales targets, as well as regularly taking part in on-line product related quizzes and achieving top scores, has not only resulted in Ian placing first in the manufacturer’s national league table, but it has also resulted in a four-night holiday for two, in Tenerife.
Alan Bailes, group commercial manager, said: “Ian is a loyal, dedicated and committed member of the team at Middlesbrough.
“Achieving first place in such a competitive programme as this, is a commendable achievement.”
The Ford ‘Excellence Master’ programme is a national competition open to all car and commercial vehicle sales managers, as well as sales executives and Motability specialists. There are 10 leagues, which are based on national sales to ensure everyone is competing against similar sized dealerships. To qualify for a winning position, participants must accrue a minimum of 500 points through exceeding in customer service by taking part in a number of on-line based quizzes relating to the Ford product range, in addition to achieving retail sales targets.
Looking forward to the well-deserved break to sunny Spain, Ian, said: “Seeing my name at the top of the league table, was a proud moment.”
There’s going to be another celebration on the cards for Ian, who will be marking 15 years’ loyal service with the company in June.
Ian joined the Transit Centre side of the business as a commercial sales executive in 2003, and within a few years, he received a promotion to senior sales/commercial deputy business manager, the same position he holds today.
Jennings Ford Transit Centre sells the award-winning Ford commercial vehicle range to local and national businesses, from one-man operations to multi-national firms.
Other facilities available to customers include service, MOT, accident repair and parts and accessories.
For more information about the range of products and services available at Jennings Ford Transit Centre, call in to the Cargo Fleet Lane dealership, contact 0333 414 9750.
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