Published: 04 Jun 2015

Internet sales centre expands to cater for on-line demand


Jennings Motor Group has expanded its internet sales team to meet growing demand from on-line purchasers.

Chris Todd, 34, from Hetton-le-Hole, is the latest recruit to join the group’s internet sales team as internet sales executive.

Based at the group’s head office on Parsons Road in Washington, Chris’s new role will entail working as part of a five-strong team and being responsible for securing on-line sales for the company’s Ford, Kia, Mazda, SEAT and Mitsubishi dealerships on a local and national level, delivering the highest level of customer service, processing paperwork, in addition to arranging vehicle delivery for individual customers.

The joint honours degree graduate brings with him a wealth of customer-relations experience having previously worked for a number of call centres, prior to gaining experience in new and used car sales after spending the past two years working for another motor dealer in the region.

Chris said; “This is a fantastic opportunity for me and a challenge I am very much looking forward to.”

After leaving Hetton Comprehensive School with 10 GCSE’s, Chris went on to achieve three ‘A’ Levels, prior to embarking on a joint honours business and history degree at Sunderland University.

Welcoming the latest recruit on board, Paul Beadling, group internet sales manager, said; “As advances in technology continue to progress at a rapid pace, more customers are becoming confident and using the internet for their purchasing needs.

“Expanding the internet sales team with the appointment of Chris, who already is proving to be an asset to the team, will allow us to be able to cater for more customers who choose to make on-line purchases.”

Over the past three years, the department has changed significantly in order to cope with growing on-line demand and changes in technology.

Initially the internet department was set up with the aim to operate as a call centre by responding to customer enquiries and filtering potential sales leads back to individual managers across the group, in addition to responding to sales enquiries for the company’s Ford Transit Centres in the region.

In 2012, the call centre diversified into a sales centre and the team took on completely new roles after being made responsible for securing sales and arranging vehicle delivery.

For more information about the range of products and services available at Jennings Motor Group contact the internet sales centre on 0333 414 9750

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