Published: 12 Mar 2015

Loyal Louise clocks a quarter of a century

A member of staff at Jennings Ford, part of the Jennings Motor Group, has been rewarded after achieving a quarter of a century of loyalty with the company.

Louise Ruffell, 49, from Chester-le-Street, was presented with her loyalty vouchers from service manager, Ian Stewart at the group’s Eslington Park dealership in Gateshead.

Ian Stewart, said; “Louise is not only a loyal member of staff, but she is also a dedicated and conscientious member of the team and an asset to the service department.”

Louise joined the dealership, formerly known as Peter Garvens in 1990 as a service receptionist.  In addition to being the first point of contact for customers, Louise was also responsible for booking in vehicles, carrying out costings and submitting estimates.

Her current role as senior service advisor involves working for the service, bodyshop and warranty departments.

This is the third occasion Louise has received vouchers for her loyalty to the company, with members of staff being rewarded after 15 years’ service, then every five years thereafter.

Louise said; “Over the years I have witnessed many changes within the industry, the most significant being advances in technology.

“Being rewarded for staff loyalty is a great incentive for staff and I am delighted to once again, receive the vouchers in recognition of my continuous loyalty.”

Jennings Ford took over the dealership in Gateshead in 1996 and over the years the company has honoured those existing members of staff who have accrued loyalty.

2015 will see a total of 28 members of staff across the group being rewarded for a combined 565 years’ loyalty with the company.

In addition to this, the company also has a loyal customer database as a result of being one of the longest established motor dealers in the North East, combined with providing an award-winning customer service and being able to offer high quality and competitively-priced products.

For more information about the range of products and services available at Jennings Ford, call into the Eslington Park dealership, contact 0191 4607464.

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