Reliable, economical and outstanding customer service ticks box for local timber firm

Posted on 09 Aug 2010

When a local company needed a fleet of reliable and economical vehicles, they turned to Jennings Ford’s Business Centre in Sunderland.

Managing director, Brian Seales at Ashley Timber, based in South Shields, is already familiar with staff not to mention the high level of customer service on offer at the Business Centre on Riverside Road in Sunderland, having purchased vehicles from them in the past.

When one of the company fleet vehicles, which he purchased three years ago, came up for renewal, he knew exactly where to go for an economical, reliable, high quality product, with the highest level of customer service thrown into the mix.

Brain Seales, managing director of Ashley Timber, said; “The service we have received from the business centre team, particularly local business executive, Dionne Martin, in the past, has been of an exceptionally high standard and when the time came to review our company car fleet and invest in additional vehicles, we knew exactly where to go.”

After a visit to the showroom and a couple of test drives, Brian placed an order for a Ford Kuga, Mondeo and two drop-side Transit vans.

Brian went on to say; “We deliver on a local and national basis, therefore, it was imperative that the new vehicles needed to be reliable and economical and Ford ticked all of the boxes for us. We also needed our logo displayed on the side of the vehicles and this was all arranged through Jennings Ford, which took the stress out of us having to source a sign writing company.

“I would strongly recommend any local businesses with company car and fleet needs, to call into the Business Centre at Jennings Ford in Sunderland and see the range of commercial and fleet vehicles available.”

Ashley Timber, a DIY and trade Centre, was established in 1989 and provides a wide range of timber products, sheet materials, fencing, decking and hardware.

Dionne Martin, local business executive at Jennings Ford’s Business Centre in Sunderland, said; “We are responsible for providing the whole Ford range, including the Commercial vehicle range to both local and national companies. In addition to offering highly competitive offers, we can also tailor finance packages to suit the individual needs of the business community.

“It was a pleasure doing business with Ashley Timber, they were more than pleased with their new fleet of vehicles. When a customer is happy, then I am happy. I am looking forward to further strengthening our working relationship in the future.”

For more information about the range of products and services available at Jennings Ford, call into the Riverside Road dealership or contact 0191 5491111.

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