Published: 15 Feb 2017

Top service secures place in final for committed Claire

A dedicated member of staff from the aftersales department at Jennings Kia, part of the multi award-winning Jennings Motor Group, is one of six finalists up for a national award through Kia Motors.

Claire Johnson, 30, from Thornaby in Stockton, Teesside, is employed as a senior service advisor within the busy service department at the Jennings Kia dealership based on Concorde Way in Stockton - and is one of six service advisors nationwide to succeed through to the Kia Service Advisor Skills Cup Final.

To qualify for the final Claire and other service advisors from around the country had to answer a rigorous set of on-line questions testing their knowledge of the Kia brand and ‘Family-Like Care’ values.     

Successfully securing a place in the final, which is scheduled to take place at the Kia Training Academy in Nottingham next week, will see Claire take part in a written exam and a number of practical tests.

Claire said: “I am absolutely delighted to have secured a place in the final and looking forward to taking part in the next round of the competition.”

Two UK winners will be announced at a prize-giving ceremony and celebratory dinner.

The two service advisors crowned National Service Advisor Skills Cup Champions will then go on to compete for a global award, which is scheduled to take place later this year in South Korea.

Claire started working for Jennings Motor Group three and a half years ago when she was appointed as a service advisor.  Two years later, Claire received her first promotion to senior service advisor, the same role she holds today at the Jennings Kia dealership.

Commenting on Claire’s achievements, Ian Grant, service manager at Jennings Kia in Stockton, said: “Claire possesses excellent customer service skills and is an asset to the service team at Stockton.  To beat tough competition from dealers nationwide and be shortlisted as one of six finalists, is a phenomenal achievement.

“We are absolutely delighted to see her hard work, continuous commitment and sheer professionalism being recognised through such a prestigious award as this.  We would all like to wish her every success in the next stage of the competition.”

The Jennings Kia dealership sells the entire new Kia model line-up, including the recently launched fourth generation Rio model, and quality approved Kia cars, as well as providing a range of aftersales facilities, such as service, MOT and parts.

For more information about the range of products and services available at Jennings Kia, call into the Concorde Way dealership, contact 0333 414 9750.

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