Published: 26 Apr 2017

Jennings’ employee clocks three-decades of loyalty

A dedicated member of staff at a South Tyneside-based motor dealer has been rewarded for his three-decade loyalty achievement.

55-year-old Martyn Tinmouth, from Hutton Henry in County Durham, works as a warranty administrator within the service department at the Jennings Ford Direct dealership based on Newcastle Road in South Shields.

His career in the motor industry began at the age of 17 when he embarked on a three-year Apprenticeship programme and his initial goal was to become a qualified mechanic.

Following completion of his Apprenticeship, Martyn spent an additional two years studying towards a higher tech certificate at the former Wearside College in Sunderland.

Martyn said; “I always liked messing around under the bonnet of cars and enjoyed learning about all of the different parts and how they worked.  When the time came to leave school, I knew it just had to be motor related.”


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It was in 1987 when Martyn decided he wanted to exchange his overalls for a shirt and tie to take on a more customer-facing role as a service receptionist and started working at the Jennings Ford Direct dealership.  Within a few years he was promoted to warranty advisor – the same role he holds today.  As warranty administrator, Martyn is responsible for submitting warranty claims to Ford Motor Company and liaising with individual customers in order to keep them up-to-speed throughout the claims process.

To mark the three-decade loyalty achievement, group service and bodyshop manager, Brian Johnston, presented Martyn with his loyalty certificate and vouchers. 

Brian said; “It was an absolute pleasure presenting Martyn with his well-deserved loyalty vouchers.  I have worked closely with him over the past 30 years and he has always been a dedicated, conscientious and highly professional member of the service team at South Shields.”

Jennings Motor Group, which operates Ford, Ford Direct, Kia, Mazda, SEAT and Mitsubishi branches, in addition to two Harley-Davidson dealerships and a Subway store, reward loyal members of staff after 15 years’ service, then after every five years.

2017 will see 28 members of staff being rewarded for a combined 690 years’ loyalty.  

For more information about the range of products and services available at Jennings Ford Direct, call into the Newcastle Road dealership, contact 0191 4276666, or visit

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