Published: 11 Apr 2017

Jennings Mazda scoops Motability customer service award

Jennings Mazda, part of Jennings Motor Group, has been recognised for providing outstanding customer service to Motability customers, after winning a regional award for work with the national Motability Car Scheme.

The Motability Dealer Award programme rewards best practice and helps to ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network.  Assessed by customer feedback and performance reviews, Jennings Mazda was praised for how it delivered the scheme to customers.  Placed top in the region, Jennings Mazda, based on Cargo Fleet Lane in Middlesbrough, is now in the running for the annual national Motability Dealer of the Year Award, which is scheduled to be announced in January 2018.

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James Chorlton, franchise manager at the Teesside-based dealership, said; “We take great pride in providing all of our customers with exceptional customer service and we are proud to offer our Motability customers a fantastic range of offers and high level of customer service.  We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2017.”

Customers who receive the Higher Rate Mobility Component of the Disability Living Allowance; the Enhanced Rate of the Mobility Component of Personal Independence Payment; War Pensioners’ Mobility Supplement; or Armed Forces Independence Payment, can exchange their weekly payment to lease a new car through the Motability Scheme at Jennings Mazda.

The dealership has a wide selection of vehicles available on the Motability Scheme from fun-to-drive city cars to stylish SUVs.  Across the Mazda range customers can experience fantastic driving dynamics as well as cutting-edge technologies – including fuel economy-boosting SKYACTIV technology.

For more information about the range of products and services available at Jennings Mazda, visit the Cargo Fleet Lane dealership, contact 0333 414 9750.

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