Published: 12 Aug 2013
If you are in the market for a used car, you could do much worse than a Ford. The American company is the world’s leading brand and is well known for manufacturing cars that not only look good and drive well, but are also brilliantly reliable.
If you are purchasing any used Ford, it’s best to pick a vehicle from an authorised Ford dealership and preferably though Ford Direct; this way you can be sure of receiving a vehicle that meets the company’s high quality standards.
Ford Direct warranty
Ford has earned a reputation for building cars that last and this is something they back up with the Ford Direct warranty, with every used car purchased via the Direct arm of the company being supplied with a comprehensive two-year unlimited mileage warranty. This provides the reassurance of a manufacturer warranty and the peace of mind that there is no limit on the number of claims that can be made.
Of course, most dealers and manufacturers claim to offer outstanding warranties on cars these days, only for them to be pretty much worthless when it comes to making a claim. So what exactly is included in the Ford used car warranty?
For every used car covered by the two-year warranty, Ford promises cover for ‘most original components and mechanical failure’. In addition to this, customers are provided with two years’ Ford Assistance cover from the date of sale. This covers roadside assistance, repair, and recovery anywhere in Europe, 365 days a year.
While the Ford Direct used car warranty is rightly regarded as one of the best around, there are a number of exclusions that buyers need to be aware of.
Failure due to manufacturing and material defects in original spec components are covered across most of the vehicle. However, Ford excludes the following parts:
- Standard service parts – air cleaners, oil filters and gaskets, spark plugs, fluids and oils.
- Normal wear and tear parts – ancillary drive belts, batteries, brake friction material (including discs), bulbs, clutch facings, exhaust pipes and silencers (although catalytic converters are covered), fuses, lamps, shock absorbers and MacPherson struts, tyres, wiper blades, checks and adjustments.
- Trim and bodywork – interior trims, glass (heating elements are covered), seat covers and pads, bumpers, mouldings, paint, sheet metal, water ingress, weatherstrip and body seals, aerials and wheels.
There are also certain exclusions related to your use of the vehicle. Ford lists these as:
- failures caused by accidental damage, misuse or neglect
- vehicles that have been modified and/or used for racing or rallying
- vehicles used for short-term rental (although vehicles on more than six months lease are eligible) and vehicles used for daily hire or taxi services
- repairs carried out by anyone other than a ford authorised dealer
- any consequential loss due to any failure covered by the warranty
- claims during any period in which you commission a Ford authorised dealer or other third party to resell your vehicle
- any loss, damage, or failure that occurs when the vehicle is not in one of our covered countries.
As you can see, for the everyday driver, the Ford used car warranty offers great benefits with exclusions unlikely to affect anyone that uses a car as they normally would.
For in-depth terms and conditions on this warranty, Ford provides a downloadable copy on the Ford website.
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