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Jennings Motor Group Terms and Conditions

This website www.jenningsmtorgroup.co.uk is operated by S Jennings Limited trading as Jennings Motor Group. Throughout the site, the terms "we", "us", "ourselves" and "our" refer to Jennings Motor Group.

By visiting our site and/or purchasing from ourselves, you engage in our "service" and agree to be bound by the following Terms and Conditions ("Terms of Service", "Terms"), including such additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to any and all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

These Terms will apply to any contract between us for the sale of products to you (“Contract”). Please read these Terms and Conditions carefully before accessing our using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to any or all of the terms and conditions of this agreement, then you may not access the website or use any services herein.

Our store is hosted by internally by Jennings Motor Group. We provide the online e-commerce platform that allows ourselves to sell our products to you.

1. Online Store

By agreeing to these Terms and Conditions, you verify that you are over the age of 16, and are the applicable card holder for any and all methods of payment used to complete a transaction with ourselves.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach of any of the Terms will result in an immediate termination of your Services.

You understand that your personal information (not including any and all credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/debit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from ourselves.

The headings used in this agreement are included for convenience of reading only, and will not limit or otherwise affect these Terms.


3. Accuracy and Completeness of Information

Information provided on this site is to the best of our knowledge current and correct, but we are not responsible if there are any errors or if any of the information is not accurate, complete or current.

All images are provided for information only, and may not be exactly representative of the part/accessory. Whilst we try to ensure that images are of the correct and current part/accessory, they are provided for illustration only, and may differ to the part/accessory supplied. We will endeavour to notate on the appropriate page of the website if the part/accessory for sale differs significantly from the image displayed.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


4. Pricing and Modification to Pricing and Service

Prices for the products on the site are subject to change without prior notice.

All prices on this site are for online purchase only, and may not reflect the price within the dealer. Jennings Motor Group are under no obligation to sell parts or accessories at the online price shown on this website within the dealership.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

The price of a product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to our Delivery Charges page on our site.


5. Products and/or Service

Certain products or services may be available exclusively online through the website, at online only pricing. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy (see below at paragraph 8).

We have made every effort to display as accurately as possible the colours and images of the parts/accessories that are available for sale through the online store. We cannot guarantee that your computer monitor's/tablets/smartphones display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of any or all products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Any and all fitting instructions provided on this site are made available purely for the respective parts/accessories and apply to the appropriate part numbers only. All fitting instructions are provided by the manufacturer to be used for the parts that they are intended only. Any use of these fitting instructions for any part or accessory that they are not intended for may result in damage or injury. We or the manufacturer are not responsible for any damage or injury caused by the use or misuse of any and all fitting instructions provided on this site.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed.


6. Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


7. How the contract is formed between you and us

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in the next paragraph.

We will confirm our acceptance to you by sending you an e-mail that confirms that the products have been dispatched ("Dispatch Confirmation"). The Contract between us will only be formed when we send you the Dispatch Confirmation.

If we are unable to supply you with a product, for example because that part is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.


8. Cancellation and Returns

This clause 8 only applies if you are a consumer.

If you are a consumer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below in the table. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.

However, this cancellation right does not apply in the case of any products which become mixed inseparably with other items after their delivery.

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:

Your Contract End Of The Cancellation Period
Your Contract is for a single Product (which is not delivered in instalments on separate days). The end date is the end of 14 days after the day on which you receive the product. The end date is the end of 14 days after the day on which you receive the product.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.
Your Contract is for either of the following:
one product which is delivered in instalments on separate days.
multiple Products which are delivered on separate days.
The end date is 14 days after the day on which you receive the last instalment of the product or the last of the separate products ordered.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the first instalment of your product or the first of your separate products on 10 January and the last instalment or last separate product on 15 January you may cancel in respect of all instalments and any or all of the separate products at any time between 1 January and the end of the day on 29 January.
Your Contract is for the regular delivery of a Product over a set period. The end date is 14 days after the day on which you receive the first delivery of the products.
Example: if we provide you with a Dispatch Confirmation on 1 January in respect of products to be delivered at regular intervals over a year and you receive the first delivery of your product on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January. 24 January is the last day of the cancellation period in respect of all products to arrive during the year.

To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to contact us by email, post or telephone using the contact details in this link.

If you are e-mailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us.

If you cancel your Contract we will:

  1. refund you the price you paid for the products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
  2. refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
  3. make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
  1. if you have received the product: 14 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.
  2. if you have not received the product: 14 days after you inform us of your decision to cancel the Contract.

If you have returned the products to us under this clause 8 because they are faulty or mis-described, we will refund the price of the products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

We will refund you on the credit card or debit card used by you to pay.

If a product has been delivered to you before you decide to cancel your Contract:

  1. then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can either send it back or return it to us in-store.
  2. unless the product is faulty or not as described, you will be responsible for the cost of returning the products to us.

Because you are a consumer, we are under a legal duty to supply products that are in conformity with this Contract. As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 8 or anything else in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.


9. Delivery

We will contact you with an estimated delivery date which will be within 30 days after the date of the Dispatch Confirmation.

All our UK deliveries are carried out by courier or the Royal Mail, and a tracking number will always be supplied. Whilst we make every effort fulfil and despatch all orders within 3 working days (Monday to Friday) from order date, there are times, due to circumstances beyond our control, that this may be exceeded. Overseas orders will be expedited by international courier, or international recorded delivery and fulfilled by your local postal service and may lead to increased lead times, again, which are beyond our control.

If no one is available at your address to take delivery, we will leave you a note that the products have been returned to our premises, in which case, please contact us to rearrange delivery.

Delivery of an order shall be completed when we deliver the products to the address you gave us and the products will be your responsibility from that time.

You own the products once we have received payment in full, including all applicable delivery charges.

If you are a consumer: If we miss the 30 day delivery deadline for any products then you may cancel your order straight away if any of the following apply:

  1. we have refused to deliver the products;
  2. delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
  3. you told us before we accepted your order that delivery within the delivery deadline was essential.

10. Third Party Links

Certain content or services available via our website may include materials from Third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated or connected with ourselves. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites.

Please review the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third-party.


11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please click here.


12. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are under no obligation to fulfil or supply any order at an incorrect price, including where the incorrect price has been displayed on our site and online shop (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all the information in the Service or on any related website has been modified or updated.


13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


14. Our Liability if you are a Business

This clause 14 only applies if you are a business customer.

[We only supply the products for internal use by your business, and you agree not to use the product for any resale purposes.]

Nothing in these Terms limits or excludes our liability for:

  1. death or personal injury caused by our negligence;
  2. fraud or fraudulent misrepresentation;
  3. breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
  4. defective products under the Consumer Protection Act 1987.

Subject to the above clause, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

  1. any loss of profits, sales, business, or revenue;
  2. loss or corruption of data, information or software;
  3. loss of business opportunity;
  4. loss of anticipated savings;
  5. loss of goodwill; or
  6. any indirect or consequential loss.

Subject to the above, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the products you have purchased.

Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the products are suitable for your purposes.


15. Our liability if you are a consumer

This clause 15 only applies if you are a consumer.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

  1. death or personal injury caused by our negligence;
  2. fraud or fraudulent misrepresentation;
  3. any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
  4. any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
  5. defective products under the Consumer Protection Act 1987.

16. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


17. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


18. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our

Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


19. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


20. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.


21. Product Warranties

All manufacturer parts and accessories come with a warranty ranging from 6 months to 2 years, depending on the part, most will come with a one year, 12,500 mile warranty, however this is dependant on the part. If you would like further information on the warranty with any particular part or accessory, please email us. All warranties are subject to further terms and conditions.

The above Terms and conditions are in addition to Jennings Motor Group full terms see;