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We were exceptionally pleased with the service provided by all of your staff both in the service dept and the salesman Craig who sold us our new vehicle .Great team keep up the good work.
Posted 1 day ago
I received excellent customer service from sales person Martin Jones. He looked round all the Fiestas with me that I was interested in and answered any questions I had. He wasn't pushy or impatient but very helpful, easy to talk to and he also sorted out my vehicle to trade in. He also explained all the relevant paperwork in detail.
Jennings South Shields excellent service, courteous and helpful staff. Sales executive Mr Mark Taylor was especially helpful and made the buying experience an easy and pleasant one.
Posted 4 days ago
Brilliant service from Carl Young he was pleasant, friendly and very knowledgeable about the business. Keep up the excellent work
get the car I wanted a Mondeo
Service was very efficient
The staff were helpful and answered all the question l had. Felt no pressure to buy my car and was told what would be done before l paid . Did have one problem with my wing mirror, and tried to get help the following day. But could not get to speak to the right person, or a response from the e-mail l sent to the person who sold me the car. The service as l mention was good. But could do with a better response when l got a problem after the first day !
Found Alan at Stockton on Tees very helpful really excellent sales skills very warm welcome really new a lot about ford's great cars
The Staff are polite professional and very helpful throughout the company
Friendly staff and excellent after care .
Had an excellent experience when visiting the Stockton branch, the sales person James Mann
was very helpful and answered all my queries and explained every thing needed.
The professionalism and affable manner of Craig the sales guy, he was really helpful and informative...he went the extra mile to help satisfy my requirements...which was a tall order in itself as I had an idea of what I wanted after a lot of research...which was a CX5....for the best deal I could get. I put the ball in his court...and he played a blinder for you guys!
Posted 5 days ago
The whole process of first looking on the website and then purchasing my car from Jennings was easy and hassle free from start to finish.Ian the salesman was friendly and helpful and not in the least way pushy which was very important to me.I felt Jennings went out of there way to help me and hopefully this level of customer service will be there for as long as I own a Ford.
I was allowed to make my own decisions without any pressure. I love my new car and am happy with the transactions.
Posted 1 week ago
Very helpful sales team, quick and efficient, would definitely use again.
The salesman Eddie first class, good test drive, very helpfull, explained car fully
I couldn't have wished for a better service; fast and efficient.
We were given good friendly service and help.
The product I purchased arrived damaged in transit. One phone call was all it took for Jennings to promptly arrange a replacement which arrived in perfect order within 3 working days. I would highly recommend Jennings Motor Group as the customer service is absolutely spot on.
Excellent service throughout. Very good communication. Car was collected in pristine condition. Full marks 10/10
May 2010, ND10JUH, Petrol, White, Manual, 59 MPG
£30 For 12 Months Road Tax, Cd Player, Electric Front Windows, Full Service History
January 2014, LC63XOZ, Petrol, Red, Manual, 67 MPG
15" Alloy Wheels, Bluetooth + Usb, Front Fog Lights, Full Service History
March 2013, NJ13OMP, Petrol, Silver, Manual, 67 MPG
Bluetooth Connectivity With Voice Control, £0 For 12 Months Road Tax, 14" Alloy Wheels, Full Service History
April 2015, NA15JKX, Petrol, Silver, Manual, 67 MPG
14'' Alloy Wheels, Air Conditioning, Bluetooth Connectivity With Voice Control, Front Electric Windows
June 2013, SL13UWA, Petrol, Black, Manual, 67 MPG
14" Alloys, Air Conditioning, Bluetooth, City Pack
May 2014, NU14TLJ, Petrol, Silver, Manual, 67 MPG
Abs/Ebd, Air Conditioning, Alarm/Immobiliser, Front Fog Lights
October 2014, NU64MWW, Petrol, Silver, Manual, 67 MPG
14" Alloys, Air Conditioning, Bluetooth + Usb, Front Fog Lights
May 2014, NU14TKZ, Petrol, Black, Manual, 66 MPG
£30 For 12 Months Road Tax, 14" Alloys, Air Conditioning, Bluetooth + Usb
July 2016, NG16MGO, Petrol, White, Manual, 63 MPG
£20 For 12 Months Road Tax, Day/Night Rear View Mirror, Daytime Running Lights, Electric Windows
March 2016, NL16XGX, Petrol, White, Manual, 63 MPG
£20 For 12 Months Road Tax , Bluetooth, Cd Player, Electric Front Windows
October 2015, NU65RPZ, Petrol, White, Manual, 63 MPG
15" Alloy Wheels, Air Conditioning, Bluetooth + Usb, Front Fog Lights
July 2015, NG15GNX, Petrol, White, Manual, 67 MPG
14" C-Type Alloy Wheels, Bluetooth Connectivity With Voice Control, Usb And Auxiliary Socket, Electric Adjustable Heated Door Mirrors
September 2015, DV65XTE, Petrol, White, Manual, 63 MPG
September 2015, NU65BUA, Petrol, Blue, Manual, 66 MPG
15" Alloy Wheels, Air Conditioning, Bluetooth + Usb, Esp
February 2017, NV66WZW, Petrol, Yellow, Manual, 63 MPG
15" Alloy Wheels, Air Conditioning, Bluetooth + Usb, City Pack
September 2015, NL65RHF, Petrol, Silver, Manual, 69 MPG
£0 For 12 Months Road Tax, Air Conditioning, Bluetooth Connectivity With Voice Control, Daytime Running Lights
July 2016, RF16RKE, Petrol, Black, Manual, 61 MPG
Daytime Running Lights, Manual Air Conditioning, £20 For 12 Months Road Tax, 14" Alloys
March 2017, NL17RLY, Petrol, Silver, Manual, 63 MPG
Bluetooth Audio Streaming With Voice Recognition, Daytime Running Lights, Electric Front Windows, Manual Air Conditioning
Zero rate finance available at Jennings Ford
All-New SEAT Ibiza gets five star What Car? Review
Final preparations underway for Mazda CX-5 Test Drive Event