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Done all correspondence vi email and telephone which was all well responded to the vehicle was how they said it was and also delivered the vehicle so didnâ€™t have to go there all good great service
Posted 19 hours ago
The transaction went very smoothly. I got what I ordered and in good time. E-mail communication was as necessary.
Posted 3 days ago
Fantastic service. Both from internet sales memeber Barry Dunn. Who Found the ideal
Car for me. & also from showroom memeber Gethin Jenkins for all his help. Already recommended to friends & family.
Posted 5 days ago
We have bought 3 cars in the last 12 mths from Ian McClusky at South Shields and must say he is the nicest, most helpful, unpushy, genuine car salesman we have ever done business with. He is a credit to the business. We will definitely continue to buy our cars at Jennings and would recommend him to family and friends.
I felt i was looked after and all my questions were answered fully. I was made to feel my car sale was important to them also
Posted 1 week ago
My boyfriend bought an Audi A3 from Kieran at this dealership. From the minute we walked in we were welcomed and greeted by friendly staff. We were fully informed on everything we wanted/needed to know and we felt comfortable from the beginning. The customer service in this dealership is exceptional and it was great to be taken seriously (unlike other dealerships we have been to). Kieran was extremely helpful and more than happy to provide any information and test drives when we needed it. We were always kept informed of what to do next any concerns we had were settled (as this was my boyfriend buying his first car). The team was very approachable and down to earth, we can only thank you for all of your help and exceptional professionalism (as well a patience with all of our questions), I will be highly recommending.
Good prompt service and no pressure sales with plenty of assistance
Thank you Mark and Chris for all your help you have provided over the years. Your friendly approach and the time that you give is very much appreciated and that is why we have returned to your branch time and time again. Thank you
5 star service each time we visited the garage, always walked away happy with our expectations set
From start to finish helpful, friendly professional staff. No pressures applied just all help given as and when needed
Posted 2 weeks ago
I thought Sophie was a fantastic salesperson. Great customer service and I would definitely recommend Jennings.
From my first telephone call, to the final handshake when the sale was completed, the service provided by Jennings staff was faultless.
I found the vehicle I was interested in, on the Jennings web site, and called the number.
I spoke with Sam Khan, who was very helpful, and arrangements were made for the car to be brought to Middlesbrough, from South Shields. A logistical issue, but this was not a problem to arrange.
This was done, and the car was brought down by Salesman, Edward (Eddie) McCartney.
Eddie was friendly, helpful, and professional. Of course, he wanted to make the sale, but there was no 'hard sell', and not once did I get the impression that he was not putting my interests first. He gave honest answers to all my questions. He pointed out minor faults with the car before i'd seen them.
From my initial impression, I knew this guy would not try to sell me a lemon.
The sale was made, at which Eddie drove the vehicle down from South Shields, having to make arrangements for his lift back.
Throughout the process, I was kept updated, via email, every step of the way. The vehicle was delivered, as promised, in the condition I was promised, and expected.
And to finish off, yesterday (a week after the sale), I received another email from Eddie, enquiring as to whether everything was ok with the car, and whether I was happy with it.
This is my second purchase from Jennings, and I can say, hand on heart, that I will not use any other company for my future car purchases.
Five star service, from top notch staff.
Staff very helpful and friendly.steve ,who helped me to purchase the car ,listened to my needs and found my ideal car. I have always been wary of purchasing items on my own as some treat you as having no 'brains'.this wasn't the case at Jennings
We Saw A Car On Your Web Site A White Mondeo 2.0TDC1 Street Line And Fell In Love With It Marcus Showed Us Around The Car Really Impressed With The Car Marcus Was So Friendly And Helpful Told Us All About The Car Everything We Needed To Know Nothing
Was Any Trouble Gave Us Advice On Someone To Fit A Tow Bar It Was A Pleasure Buying
Our Car Great Salesman
The process of buying my car was very smooth and Peter Hudson made everything clear and easy.
Honoured the car price in original email.
Didn't reduce trade in valuation to make up for above.
Our salesman, Gary, was most helpful & gave us his full attention. He answered all our questions, the car was ready waiting for us to arrive, and he gave us a full demonstration of all its different functions. Couldnâ€™t praise him more.
From entering the showroom to leaving with our vehicle we were well looked after with the end result in a deal we were happy with. Excellent friendly service.
Excellent knowledge of the car by Chris Hargreaves.
Minimum of fuss, James Downey is a sales person I have returned to on several occasions and have always received first class customer service. I wish he was a little more flexible when it comes to trade in prices but I guess you can't have everything.
March 2013, NJ13OMR, Petrol, White, Manual, 55 MPG
16'' Alloy Wheels , Electric Windows & Wing Mirrors, Front Fog Lights, Cd Player/ Radio/ Usb And Aux Input
November 2013, NA63XUL, Diesel, Black, Manual, 74 MPG
Air Conditioning, Bluetooth, 16" Alloy Wheels, Power Folding Mirrors
October 2012, NU62YDZ, Diesel, Black, Manual, 71 MPG
Air Conditioning, 16" Alloy Wheels, Cruise Control, Bluetooth Connectivity
January 2015, NG64EFP, Petrol, White, Manual, 57 MPG
Bluetooth Hands Free Telephone Connection, Electric Front Windows, £30 For 12 Months Road Tax, Rds Radio Cd With Mp3 Player
January 2012, ND61OVW, Diesel, White, Manual, 71 MPG
Air Conditioning, Bluetooth, Remote Central Locking, Cd Player/ Radio/ Usb And Aux Inputs
January 2012, ND61OVV, Diesel, White, Manual, 71 MPG
Air Conditioning, 17" Alloy Wheels, Air Conditioning , Bluetooth Connectivity
November 2014, ND64NXS, Petrol, Black, Manual, 53 MPG
17" Alloy Wheels, Bluetooth Connectivity, Electric Windows & Wing Mirrors, Air Conditioning
March 2015, FY15MEV, Petrol, Red, Manual, 57 MPG
Air Conditioning, 16" Alloy Wheels, Bluetooth + Usb, Rear Parking Sensors
May 2015, ND15FEV, Petrol, White, Manual, 57 MPG
15" Alloy Wheels, Air Conditioning , Bluetooth Connectivity, Cd Player/ Radio/ Usb And Aux Inputs
March 2015, NK15XBS, Petrol, Red, Manual, 57 MPG
Air Conditioning, 15" Alloy Wheels, All Round Electric Windows, Rear Parking Sensors
September 2016, BJ66JUY, Petrol, Red, Manual, 57 MPG
Air Conditioning, One Previous Owner, 16" Alloy Wheels, Bluetooth + Usb
April 2016, NU16UKL, Petrol, Yellow, Manual, 57 MPG
15" Alloy Wheels, Bluetooth, One Previous Owner, Bluetooth + Usb
September 2017, NL67COU, Petrol, Red, Manual, 59 MPG
15'' Alloy Wheels, Bluetooth Connectivity, Reverse Parking Camera With Sensors, Front And Back Electric Windows
February 2017, NG66JUX, Diesel, Red, Manual, 81 MPG
£0 For 12 Months Road Tax, 15" Alloy Wheels, Bluetooth Connectivity Including Audio Streaming, Dab Digital Radio
April 2017, LC17KJJ, Diesel, Grey, Manual, 74 MPG
16" Alloy Wheels, Bluetooth + Usb, Rear Parking Sensors, Heated Seats
June 2017, ND17JDO, Petrol, Grey, Manual, 60 MPG
17'' Smoke Grey Alloy Wheels, Smart Keyless Entry, Satellite Navigation, Rear View Camera And Sensors
New Transit Custom 2018 arrives at Jennings Ford Transit Centre
New partnership aimed to steer more people on road to freedom
New EcoSport crossover available through Motability programme at Jennings Ford