We were exceptionally pleased with the service provided by all of your staff both in the service dept and the salesman Craig who sold us our new vehicle .Great team keep up the good work.

I received excellent customer service from sales person Martin Jones. He looked round all the Fiestas with me that I was interested in and answered any questions I had. He wasn't pushy or impatient but very helpful, easy to talk to and he also sorted out my vehicle to trade in. He also explained all the relevant paperwork in detail.

Jennings South Shields excellent service, courteous and helpful staff. Sales executive Mr Mark Taylor was especially helpful and made the buying experience an easy and pleasant one.

Brilliant service from Carl Young he was pleasant, friendly and very knowledgeable about the business. Keep up the excellent work

get the car I wanted a Mondeo

Good cars

Service was very efficient

The staff were helpful and answered all the question l had. Felt no pressure to buy my car and was told what would be done before l paid . Did have one problem with my wing mirror, and tried to get help the following day. But could not get to speak to the right person, or a response from the e-mail l sent to the person who sold me the car. The service as l mention was good. But could do with a better response when l got a problem after the first day !

Found Alan at Stockton on Tees very helpful really excellent sales skills very warm welcome really new a lot about ford's great cars

The Staff are polite professional and very helpful throughout the company

Friendly staff and excellent after care .

Had an excellent experience when visiting the Stockton branch, the sales person James Mann was very helpful and answered all my queries and explained every thing needed.

The professionalism and affable manner of Craig the sales guy, he was really helpful and informative...he went the extra mile to help satisfy my requirements...which was a tall order in itself as I had an idea of what I wanted after a lot of research...which was a CX5....for the best deal I could get. I put the ball in his court...and he played a blinder for you guys!

The whole process of first looking on the website and then purchasing my car from Jennings was easy and hassle free from start to finish.Ian the salesman was friendly and helpful and not in the least way pushy which was very important to me.I felt Jennings went out of there way to help me and hopefully this level of customer service will be there for as long as I own a Ford.

I was allowed to make my own decisions without any pressure. I love my new car and am happy with the transactions.

Very helpful sales team, quick and efficient, would definitely use again.

The salesman Eddie first class, good test drive, very helpfull, explained car fully

I couldn't have wished for a better service; fast and efficient.

We were given good friendly service and help.

The product I purchased arrived damaged in transit. One phone call was all it took for Jennings to promptly arrange a replacement which arrived in perfect order within 3 working days. I would highly recommend Jennings Motor Group as the customer service is absolutely spot on.

Excellent service throughout. Very good communication. Car was collected in pristine condition. Full marks 10/10